Introduction
Hello, and thank you for being here. Below you’ll find the policies, terms, and conditions that apply to all purchases made through my online store. By shopping on bravokarena.com, you agree to these terms.

Please note that I reserve the right to update, modify, or change these policies, terms, and conditions at any time without prior notice. It is the user’s responsibility to review them periodically for any updates.

✷ Store Information
www.bravokarena.com is owned by Karena Studio LLC, legally represented by Karen Bravo Garcia and registered in New Jersey, USA.
If you need to get in touch, please email: bravokarena.studio@gmail.com

✷ Pricing and Payments
All prices listed are in U.S. dollars and include applicable New Jersey sales tax.
Accepted payment methods: Credit or debit card via Stripe.
Payment is required at the time of purchase. A confirmation email will be sent once the payment is processed.

✷ Shipping and Delivery
Orders will be shipped to the address provided by the customer at checkout. Shipping costs are calculated based on your location and displayed at the time of purchase.

Estimated delivery time is 2 to 5 business days. I do my best to meet the estimated delivery time stated in the product description, but I am not responsible for delays caused by the shipping provider.
If you need your order by a specific date or want to confirm delivery timing, please contact me at bravokarena.studio@gmail.com.

Customers are responsible for providing accurate and complete shipping information. If a package is returned due to an incorrect or incomplete address, the customer will be responsible for the cost of reshipping.

If a package is lost during shipment, I will make every effort to resolve the issue. If it cannot be located, a full refund will be issued.

✷ Returns and Refunds
If you’re not satisfied with your purchase, you may return the item within 10 calendar days from the delivery date. Items must be unused, in their original condition, and in original packaging.

Customers are responsible for return shipping costs. Once I receive the returned item and confirm it meets the return criteria, a refund will be processed within 5 business days.

Please note: I do not accept returns on customized items, used products, discounted items, gifts, or items returned by a third party.

✷ Intellectual Property
All content on bravokarena.com, including images, text, and designs, is the property of Karen Bravo Garcia, legal representative of Karena Studio LLC, and is protected by intellectual property laws.
Reproduction, distribution, display, transmission, or exploitation of any content from bravokarena.com is strictly prohibited.

✷ Privacy Policy
This website respects your privacy. The only personal information collected is that which is provided during the purchase process, such as your name, address, email, and phone number.

Email Marketing: If you sign in, you may receive updates about the shop, new products, and promotions via email.

✷ Questions or Modifications
If you need to modify your order or have any questions, feel free to reach out at bravokarena.studio@gmail.com

bravokarena.com – Karena Studios LLC
Legal Representative: Karen Bravo Garcia